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SHIPPING & DELIVERY POLICY

Last updated: October 12, 2026

1. DIGITAL PRODUCTS ONLY
crochethave sells digital products only (PDF crochet patterns and pattern bundles). Nothing is shipped to your address, and there are no shipping fees.

2. HOW YOU RECEIVE YOUR ORDER
As soon as your payment is confirmed:
- A download link appears on the order confirmation page.
- The same download link is sent to the email address you used at checkout.
Most customers receive their files within a few minutes.

3. DELIVERY TIME
Delivery is instant in most cases. In rare cases (for example, when a payment needs extra verification), it can take up to 24 hours.

4. DIDN'T RECEIVE YOUR FILES?
- Check your spam, junk or promotions folder.
- Make sure the email address you entered at checkout is correct.
- If you still can't find your download link after 24 hours, email us at countact@crochethave.com with your order number, and we will send your files right away.

5. DOWNLOAD PROBLEMS
If a file won't open or download, try another browser or device, or make sure you have a PDF reader installed. If it still doesn't work, contact us and we will help you or send a new file.

6. WORLDWIDE ACCESS
Because our products are digital, you can buy and download them from anywhere in the world.

7. CONTACT
For any questions about delivery, email us at countact@crochethave.com